Is Social Media Marketing a Hoax?

In one of my earlier posts, I talked about social media networking for businesses, and why it’s important to ‘hang out’ where everyone else is hanging out. But is there a point in all the ‘tweets’ and the ‘following fans’? How do these time-consuming activities affect your bottom line?

Take a listen to my virtual mentor, Seth Godin as he talks about the misconception of Social Media Networking:

We hear this over and over again in marketing, but it doesn’t always register.  What you want to take away from this, is that the emphasis is on relationship-building, not on the score-card.

A couple of weeks ago I was at an SBA networking event and there was a gentleman there who just walked up to people shoving business cards in their hands! I’ll bet he’s wondering why no-one has called him!

So the next time you’re on Twitter, take genuine interest in your followers and ‘get into their world’.  You never know when you might need a sleep-over in New-Zealand!

Warning: How to kill an online prospect with a single shot!

What comes to your mind when the door-bell rings during dinner?

It’s one thing when the phone rings – you can just ignore it! But when the door-bell rings, you know there’s someone standing out there, and he knows you’re in. He saw the car parked in the driveway and decided to show up, unannounced and uninvited, at dinner-time. I’m guessing, you won’t be inviting him in for a bite.

And so I find myself wondering if there is a case for intrusive online advertising? I don’t know why anyone would think that an unsolicited pop-up or fly-by ad would appeal to the browsing prospect. As a matter of fact, that is exactly the type of marketing that would turn me away from the site that I was looking at in the first place!

Now someone clearly put some thought into this annoying marketing technique – not much thought, but some. So I will give them the benefit of the doubt.

Is there a case for intrusive advertising except to totally annihilate a prospect?

What Are You Really Selling?

When Harry Beckwith asked this question well over ten years ago (Selling the Invisible; A Field Guide to Modern Marketing, 1997), people scratched their heads and scrambled to find out!

I think his perspective is worth resonating. If you’re in the insurance business, you probably think you’re selling insurance. If you’re in the auto industry, you probably think you’re selling cars. Not! People are not buying insurance and they’re certainly not buying cars! They’re buying an experience!

One of my favorite ads on TV is Verizon FIOS kicking Comcast’s butt! I truly believe that FIOS rules the cable kingdom! They understand what the customer is looking for and they are continually providing them with that experience.

Successful marketers understand that consumers make right-brain purchasing decisions, based on perception rather than reality. Consumers are for the most part visual and intuitive.

It is so important to find out what the consumer wants and then sell that to them.

Sure I’m selling copy writing services and anyone coming in contact with my business understands that. But more importantly, I am selling a relationship! I’m getting to know my clients, understanding what they need (even if it’s just someone to listen to their troubled writing experiences), and then subtly nudging them to the solution that copy writing provides.

So as Harry Beckwith wisely said a decade ago: “Maybe you think prospects in your industry are looking for hamburgers. Chances are that they want something else. The first company to figure out what that is wins.”

What Everybody Ought to know about Social Media Marketing! (A must read for All Marketers!)

At last! Yesterday April 19th, 2010 Mike Stelzner of Social Media Examiner released The April 2010 Social Media Marketing Industry Report!

Why is this important? Because if you are in marketing, whether as a small mom-and-pop shop, or a large corporate organization with hundreds of employees, you want to reach a wider audience and promote your products/services to a growing market.

In the last two years, we have watched social media marketing climb up the food-chain to claim the title, ‘Guru of Marketing Strategies’. As the report quotes:

“The number-one benefit of social media marketing is the all-important eyeball. A significant 85% of all marketers indicated that their social media efforts have generated exposure for their business. Improving traffic was the second major benefit, followed by building new partnerships.”

Trust me, this is hot! This is what everyone in marketing is talking about! Read on, and find out the most fascinating secrets of social media marketing revealed. Click on the link below to read the report in it’s entirety:

View Social Media Marketing Report 2010 (PDF)

Happy Social Media Marketing!