Connect with us

co-creation

Threadless.com – Customer Driven Innovation/Design

Published

on

Threadless.com is a T-Shirt company and it has some of the coolest, most beautiful, original T-Shirts I’ve ever seen. Not only that, almost all their designs are “award winners”, in other words Threadless.com is an ongoing T-Shirt competition, in which its customers submit designs and its customers vote on designs they like and if that wasn’t enough its customers also submit photo’s of T-shirt sightings, phew. In this case though customers is almost inaccurate, i mean, they are psudo employees.

Take a look at this frequently asked question:Who designs the Threadless product?
You do!

Threadless.com is an on-going tee shirt design competition, anyone can submit their design and if it gets a high enough score and is chosen by the Threadless crew it will be printed and sold from the site.

Most of the product found on Threadless is a result of the competition. A few of the shirts were printed outside of the contest, some of which were commissioned by Threadless to various well-known designers.

Because Threadless offers a serious cash prize for winners $1500 + $500 worth of credit with Threadless, they get some serious entries from a lot of great designers. For designers that win they get plenty of publicity from it as well.

The interesting thing about this model is it brings up lots of questions of trust, money and ownership. In other-words Threadless only works because of the very high level of trust between the people submitting designs and the people running Threadless.

It is interesting to look at because companies that want to build deeper relationships with customers, and take advantage of WOM, “consumer generated” content, and other more valuable interactions must build trust. Without a fundamental foundation of trust attempts at this kind of marketing will either wither and die, or backfire entirely.

Here are some things that I think help build trust:

  • Authenticity – an amorphous term I know, but just try and be genuine, stay away from traditional marketing superlatives and hyperbole
  • Transparency – not only talk about what’s happening, what your doing, make feedback and your responses transparent
  • Humility – be more human, don’t try and be perfect, and don’t pretend you are either
  • Constancy – in visual look, action, words, and behavior

I’d be glad to hear more ideas for how to build trust, I find it a fascinating topic.

Continue Reading
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

co-creation

Bullying a Bully – Giving GM a Noogie, and the Chevy Tahoe a Chinese Burn

Published

on

Have you ever got in a fight with someone and ended up much better friends? Well I wonder if all the people out there who are slapping GM around with the Chevy Apprentice “negative ads” aren’t actually putting more of a human face on GM? After we slap around the bully aren’t we now somewhat more connected to them? They respect us more, and we realize that they are just a product of their bad upbringing.

I mean, take a look at this ad and don’t tell me you feel a bit better about GM, even if it’s just because it calls the Chevy Tahoe gay.

I’m not going to run out and buy a Tahoe, but somehow GM has managed to humanize themselves just a little bit by not taking down all the negative ads that were created for them.

There’s now an entire site dedicated to voting on the negative ads, go take a look and prepare to be blown away by the creativity

BTW from a publicity standpoint this is an absolute slam dunk, picked up by New York Times, CNET, Nightline, rocketboom (yes, that’s right nightline and rocketboom in the same sentence

Continue Reading

co-creation

Marketing Monger Podcast

Published

on

Eric Mattson of Marketing Monger is in the process of doing 1,000 podcasts around marketing topics, and i’m glad to say I am interviewed on number 76. Lots of topics covered from co-creation, value chains, competitive advantage, and viral marketing. I talk again on the idea that companies need to have a portfolio of viral experiments, and on a related note check out this comment on JaffeJuice about the 24 hour ad agency

“The 24 Hour Ad Agency.” The focus isn’t on spending 4 months crafting the hell out of a 4-color magazine spread, but on creating new ads hourly, even minute-ly. Match the audience’s appetite for content, versus just living up to the agency and client’s abilities to clock thousands of hours on one idea. It’s as much about constantly measuring the pulse of society and the client brand in that environment, as it is reacting almost instantly to the culture.

Continue Reading

co-creation

Co-Creation a big topic at marketing innovation conference

Published

on

I was just listening to the For Immediate Release Podcast (which I highly recommend), in which they were interviewing Larry Weber, Chairman W2 Group, a holding company for marketing 2.0 companies. Now, that is pretty interesting in its own right, but the thing that really struck me was when during the interview they brought up that “co-creation” had been a bit of a buzzword at the marketing innovation conference. Well I like the sound of that, talk about a little validation. Anyway, I found the schedule for day one, the “CMO summit” and low and behold it seemed they talked about co-creation all day. Damn, I wish I had known about it and I wish i’d gone. Models for innovation: creating successful new products and services
New product innovations are increasingly involving co-creation with customers and partners. What other innovation processes are working and how can they interact with co-creation? Case studies will be discussed, successful (and unsuccessful) strategies shared, new methodologies analyzed, and existing approaches that work affirmed.

Continue Reading

Pick Up Post

The Advantages Of A Full-Service Digital Marketing Agency Over A Traditional Marketing Agency The Advantages Of A Full-Service Digital Marketing Agency Over A Traditional Marketing Agency
Marketing1 year ago

The Advantages Of A Full-Service Digital Marketing Agency Over A Traditional Marketing Agency

As the world of marketing changes, so do the agencies that offer their services. In the past, most marketing agencies...

The Benefits Of Working With A Full-Service Digital Marketing Agency The Benefits Of Working With A Full-Service Digital Marketing Agency
Marketing1 year ago

The Benefits Of Working With A Full-Service Digital Marketing Agency

As a business owner, you know that marketing is essential to the success of your company. You also know that...

Stack Your Savings With Printable Coupons And Promo Codes Stack Your Savings With Printable Coupons And Promo Codes
Marketing1 year ago

Stack Your Savings With Printable Coupons And Promo Codes

When it comes to saving money, there’s no shortage of methods and strategies. But one of the most effective –...

The 5 Essential Elements Of A Successful Sales Letter The 5 Essential Elements Of A Successful Sales Letter
Marketing1 year ago

The 5 Essential Elements Of A Successful Sales Letter

No matter what you’re selling, a successful sales letter needs to contain certain key elements in order to persuade your...

What Are The Challenges Of Market Segmentation? What Are The Challenges Of Market Segmentation?
Marketing1 year ago

What Are The Challenges Of Market Segmentation?

Market segmentation is the process of dividing a market into distinct groups of consumers with different needs, characteristics, or behaviors...

How Can You Use Market Segmentation To Improve Your Marketing Campaigns? How Can You Use Market Segmentation To Improve Your Marketing Campaigns?
Marketing1 year ago

How Can You Use Market Segmentation To Improve Your Marketing Campaigns?

If you’re not using market segmentation in your marketing campaigns, you’re missing out on a major opportunities to improve your...

What Are The Benefits Of Market Segmentation? What Are The Benefits Of Market Segmentation?
Marketing1 year ago

What Are The Benefits Of Market Segmentation?

Market segmentation is the process of dividing a market into distinct groups of consumers with different needs, characteristics, or behaviors...

How Can You Segment Your Market? How Can You Segment Your Market?
Marketing1 year ago

How Can You Segment Your Market?

The first step is to understand who your target market is. Segmenting your market allows you to focus your marketing...

Achieve advertising Allows articles Attract Audiences benefits blog Bloggers blogging Blogs Brands business Businesses Cant Comments communication Compelling Consistent Consumer Consumers content Content marketing Conversations Creating creation Develop Didnt Digital digital marketing Doesnt Editorial Efforts email Encourage Engage Engaging Engines Ensure Facebook followers Generate goals Google healthcare marketing healthcare social media Heres Hospitals Images Improve Insights Interact Invest keywords LinkedIn Links marketers Mobile networking Offers opportunities Organizations Peoples platform Platforms Posting Posts Products Promote prospects Providers Provides Providing Publish publishing Purchase Reader readers Relevant Sites social media strategies technorati Text Thats Theyre tweets Twitter updates User Users Variety Videos website websites Whats Wont writers YouTube Youve

Trending