Old customers are easy to neglect because of the presumption that their business is ‘locked in’. Therefore we figure that our time is better spent looking...
We’ve come a long way. Attitudes concerning traditional ‘push’ marketing have changed rapidly and brands everywhere are embracing more subtle, customer-engagement strategies. One of these strategies is...
Companies are getting excited about content. They’ve realized that it’s the first point of contact with a customer and many are now ‘publishing’ their own stories....
‘Wealthy‘ and ‘freelancer‘ are not words that I would use together in the same sentence. There’s an incredulous and audacious element about them that makes you...
Sometimes it’s easy to identify your key competitors. You can Google them using relevant key words, find them on business directory listings or at your local...
When Harry Beckwith asked this question well over ten years ago (Selling the Invisible; A Field Guide to Modern Marketing, 1997), people scratched their heads and...
I came across this old video on Youtube. Seth Godin tells businesses to ‘stand out, to be remarkable’. Check it out: I know for a lot...