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How to Interview an Industry Expert

Published

13 years ago

June 16, 2011

Are you doing expert interviews as part of your content mix? If not you should be.

Interviewing industry experts is a tremendous opportunity to develop your career and project yourself as a valuable information resource. That’s because interviews:

provide super-rich content for your audience;
provide significant exposure for you;
demonstrate your professional accomplishments;
create opportunities to connect with experts;
and help to broaden your professional network.

So how do you go about the interviewing process?

Table of Contents

Planning for an Interview

First, always keep a list of experts and interesting personalities in your industry;
When the time is right send an email request asking for an interview;
Explain to the expert what benefit he of she will gain from the interview e.g. if your blog has an international audience, then they will gain added exposure in foreign countries;
Whether they accept or reject your request, be polite and friendly and thank them for their consideration;
Decide whether you’re going to do a face-to-face, video (side-by-side), telephone or written interview;
Set up a convenient time and date taking into consideration different time zones if applicable;
Plan your questions carefully – show that you ‘know your stuff’ by doing your research about the interviewee, his career and professional accomplishments;
When preparing your questions think about your audience – what do they want to hear? Ask the questions that will interest your audience not your interviewee;
10 questions are usually more than enough, sometimes even less will do;
The most important questions should be asked first in case you run out of time;
Study other interviewers but develop your own style;
Rehearse, rehearse and reahearse again;
Some interviewers provide their guest with a copy of the questions beforehand. I prefer not to – I think it makes for a more spontaneous and ‘real’ conversation. Try both and see what works for you. But if the interviewee asks for the questions, by all means indulge them.

Before the Interview

Set up before time to ensure the equipment is working as it should (check sound, video, lighting etc) – I think it’s better to have someone else handle the technology if you’re not experienced in this area;
Relax and chat with the interviewee in order to break the ice and build rapport with them;
Even if it’s your first interview, project confidence at all times – remember you’re in control and it’s your job to lead the way;
If you’re nervous, it will show in your voice or tone so it’s very important that you believe in yourself (if it helps to pray or meditate before hand, go ahead and do so).

During the Interview

At all times, keep in mind who your audience is and direct the interview in a way that will provide most value to them;
Engage your interviewee with the most interesting questions – I find it helpful to start off by asking them to tell a story (about themselves, their career or life accomplishments) that my audience would find particularly fascinating;
Be very courteous and friendly at all times – remember if the interviewee enjoys himself, the interview experience will be very successful;
Even with a telephone interview, smile – it helps you to relax and maintain confidence throughout the interview (this is projected through your voice and tone);
Don’t be afraid of ‘pregnant pauses’ or long moments of silence – sometimes these are unforeseen ‘gifts’ in an interview that prompt the interviewee to share something deeply personal and significant – something that you couldn’t have anticipated;
Adopt a conversational tone – don’t just read word-for-word from your script. The script should only be used as a guide.
Sometimes during an interview, unexpected things happen e.g. a dog barks in the background, the doorbell rings, or a child bursts into the room. Don’t panic or get nervous. Depending on the nature of the interruption, you could use that opportunity to ask an interesting question e.g. “How do you handle distractions that come with working from home?” – Your audience will love that you’re capable of turning a situation to your advantage;
Never ‘lead’ the interviewee – always ask questions that allow him or her the freedom to speak freely and introduce a different angle;
Never lose track of the time – be mindful of your guest and stick to the time that you agreed upon. If you have to exclude some questions, then so be it;
Before closing, ask your interviewee if they have any final thoughts that they would like to share with your audience. This demonstrates courtesy, and also gives your guest the opportunity to add something that was not covered in the interview.
Thank the interviewee for taking the time to do the interview, remind the audience where they may find him and his work (Twitter handle, website etc) and also thank your audience for tuning in to your interview.
After the interview is over, make sure that the recording is edited and cleaned up to ensure a professional final product.

Quick Tip: Expert interviews are not always easy to come by. The best time to ask for an interview is when the expert has done something for which they need all the publicity they can get e.g. they’ve published a new book, they’re organizing a big event, or they’ve made a significant contribution to the industry. During these times, they’re more likely to agree to do an interview because the benefit to them is obvious.

If you enjoyed this article, please share it with your friends.

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16 Tools to Turbo Boost Your Blogging Process

Published

3 years ago

November 17, 2021

Patricia Redsicker

Do you blog regularly?

Are you looking for tools to make the process easier?

Blogging is hard work and it takes a lot of time to do it well. Wouldn’t it be great if you could streamline parts of that process?

In this article, you’ll find a list of tools, apps and advice you can use to find your groove and take care of blogging business.

Table of Contents

#1: Brainstorm Blogging Ideas

When you need inspiration for your next blog post, where do you go? You can avoid blogger’s block by trying out these idea-generators to quickly get your creative juices flowing.

How to Use Quora to Cook Up Great Content: Adrienne Erin writes a pretty inspiring post about scanning Quora to find popular conversations and using those topics to create blog content.

Don’t Know What to Write About? Get Ideas From the Blog Topic Generator [Free Tool]: Ginny Soskey introduces HubSpot’s handy new topic generator. You simply put in three terms (nouns) you’d like to blog about and the tool spits out several topics. Of course, the topics aren’t always 100% perfect, but you can tweak them to make them work for you.

Let HubSpot help you find a topic to write about.

Need a Google Alerts Replacement? Meet TalkWalker: Since the future of Google Alerts is unknown, this alternative tool, suggested by Gary Price, might do the trick.

SearchEngineLand.com shares Google Alert alternatives.

#2: Get Organized to Be Productive

You have ideas, but now what? Keep track of them and organize your thoughts with cool online tools you can access from anywhere. Check out these resources that help you manage your ideas so you can make the most of your time.

How to Use Evernote as a Blogger: Michael Hyatt kills it in this timeless post where he shares his personal workflow using Evernote. His suggestion for setting up a blog template in Evernote is definitely worth the click.

MichaelHyatt.com walks you through using Evernote.

15 Tips & Tricks to Get More Out of Google Drive: If you’re not using Google Drive, you’ll be surprised how much you can get out of it! Brian Voo’s article introduces some cool ways to use Google Drive to do everything from mind-mapping to editing images.

How to Use Google Calendar to Create an Editorial Calendar: The best way to keep track of your ideas is an editorial calendar. Some people use spreadsheets, others use pen and paper. Rebecca Livermore explains why you should switch to Google Calendar and even gives you a step-by-step guide for getting started.

Learn to use Google Calendar as an editorial tool on AmyPorterfield.com.

#3: Optimize Your Content

Keywords not only help readers find you, they can also help you flesh out your post ideas. If you don’t know much about SEO (and really, even if you do), check out these posts that give you tips and advice about tools that can get you started.

Google Keyword Planner: The Ultimate Guide: Ask Ian Cleary any question about social media tools and he’ll write you an “Ultimate Guide.” So if you’re wondering about the ultimate tool for keyword research, look no further than his outstanding post about Google’s Keyword Planner.

Find out how to use Google’s Keyword Planner from RazorSocial.com.

Get SEO Tips When You Need Them: For novice bloggers who aren’t sure how SEO works, Matthew Tschoegl does a great job introducing InboundWriter’s WordPress plugin. It’s basically a “consultant on your dashboard.” It’s a paid plugin, but definitely check it out to see if it’s a fit for you.

The Beginner’s Guide to SEO: Moz is the SEO site. Their guide has been downloaded over a million times! That’s a good sign that it’s info you need. Even seasoned bloggers will learn a thing or two.

There’s a great SEO walkthrough on Moz.com.

#4: Find or Make Your Own Images (Fast!)

You know how important compelling images are for your blog, but it’s not always easy or cheap to find them. These articles show you how to find copyright-free images or make stunning graphics of your own!

How and Why I Use Photo Pin to Find Free Images for My Blog: John Jantsch of Duct Tape Marketing explains why he stopped using iStockphoto, Shutterstock and other image sites and started using Photo Pin. Be careful—you might be persuaded to change your mind too!

DuctTapeMarketing.com shares an image finding option.

Tool for Screenshots: Awesome Screenshot: If you’re still trying to capture screenshots using Command-Shift-3 or -4, stop! There’s a better way. Check out this simple demonstration by Amy Lynn Andrews.

How to Make a Banner for Your Blog Using Gimp (for free!): If you’ve ever wondered how to make cool banners and incorporate them into your blog post, this article by Karen Lewis of Simply Amusing Designs illustrates (complete with screenshots) how it’s done. Give it a try—it’s not difficult at all. [NOTE: This site is in construction until 2/28/14. Check the link next week.]

Creating a Header Image for Your Blog: PicMonkey is an awesome free site (with a premium subscription option) to create and edit photos for your blog. Julie DeNeen, from Fabulous Blogging, also offers more advanced tips in her post, 10 Design Tips Using PicMonkey That You Might Not Know About!

Learn how to use PicMonkey over on FabulousBlogging.com.

#5: Tell the World

After all of the hard work of writing and optimizing your blog post, you’d better make sure everyone in your network sees it and shares it with their friends too. Here are some nifty tools and guides to help your blog post go that extra mile.

5 Social Sharing Plugins Reviewed: Dan Norris lays it all out with “what we like” and “what we don’t like” about five popular sharing plugins. Now you’ll know what to expect before jumping in.

Explore some great plugins on WPCurve.com.

Need a New Tool? 3 Social Sharing Tools That Do Something Specific: I like how Amanda DiSilvestro emphasizes the “do something specific” aspect of these tools. Indeed, these three tools are so specific you’ve probably never heard of them, but you should definitely give them a whirl.

Moz.com shares sharing tools.

The Essential Guide to Content Sharing: Yes, another Ian Cleary article (because he’s the tool guru, remember?). This time Ian’s “Ultimate Guide” includes 13 tools you can use to get the word out about new posts. Some of the tools you’ve seen, some you haven’t and some you should probably use more. Definitely check this one out.

What do you think? Which of these tools have you tried? Please share your experience in the comment box below.

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Borrowed Relevance: How to Engage Your Audience When You Have a Boring Brand

Published

3 years ago

November 16, 2021

Patricia Redsicker

“There are two kinds of brands – brands that people talk about and brands that people don’t talk about.” ~ Josh Bernoff, Forrester Research Analyst and co-author of Groundswell.

Sexy brands (Apple, Facebook, and Harley Davidson) are ‘talked about’ brands – they sell themselves. Boring brands are tough because people don’t care about them. Marketers of such brands have to figure out how to get people talking about something they really don’t care about.

Is there a way around this?

The answer is “Yes!’ Borrowed relevance is a fairly new concept proposed by Josh Bernoff, in which he suggests that boring brands must encourage people to talk about something – even though the conversation is not about the brand itself.

There are several ways to do this:

One way is to identify your organization’s core values and then start a conversation about them. Those values might be community, work-life balance, diversity or empowerment. Liberty Mutual (from the boring category of insurance) launched the Responsibility Project as “the place to discuss doing the right thing.” By creating a platform where moral decision-making was the trending topic , Liberty Mutual shrouded themselves in relevance and (more importantly) social conversation.
Another way is to invite your community to talk about their own set of circumstances. Johnson & Johnson for example created a Facebook page for mothers with ADHD kids. They figured that they couldn’t spark an engaging conversation about their ADHD drug. But they correctly concluded that sufferers of the ailment (and their families) have their own set of interesting problems and why not talk about that? Their Facebook audience is a whopping 19,000 fans strong!
The other way that ‘borrowed relevance’ could be applied is to start a conversation about an entirely different brand with the intention of ‘borrowing’ some of their appeal for yourself. In 2007 Doritos invited customers to create their own Superbowl ads – Turns out, that Superbowl (or any ad contest for that matter) are more exciting concepts than corn chips.

So if you’re a business that’s selling a product that doesn’t generate much interest, then the key is to borrow something that is relevant to people (topic, issue or concept), create a platform to discuss it while treading lightly on your own branding. This way, you will be able to identify your own (few) brand enthusiasts who will become very influential in spreading the word about your organization.

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9 Questions to Ask When Hiring a Content Marketing Consultant

Published

3 years ago

November 15, 2021

Patricia Redsicker

Hiring the right content marketing consultant is a significant business decision. Ideally you want someone with whom you will enjoy a great working relationship, but you also want to make sure that the person has experience, vision and business knowledge.

Here are 9 questions to ask yourself when vetting your potential hire.

Table of Contents

#1. How much content marketing experience do they have?

To be a consultant of anything, you need a set amount of experience. But with content marketing, the concept, the talent, and the technology are all new (even though the practice of telling stories to promote a business is not).

If you consider that veteran content marketers have been at it for about 10 to 12 years now, that means the majority of consultants have much, much less than that. It’s important to keep this in mind as you decide whether you will hire based on experience.

#2. Do they understand the basics of content marketing?

Even more important than experience (I think) is the understanding of what content marketing is. Most organizations are still confused by the term, so it is even more important that the consultant is able to educate authoritatively on this subject. For instance they should know the difference between content marketing and social media, or similar subjects such as inbound marketing, and digital marketing.

#3. Do they understand the business value of content marketing?

Your potential consultant should also understand that content marketing is business marketing. She should be able to connect the dots between the creation and distribution of relevant content with the achievement of tangible business goals such as customer acquisition and retention, increased sales, reduced marketing costs and even operational efficiencies.

#4. What type of content marketing campaigns have they initiated in the past?

You want to see what kind of content marketing projects your potential consultant has done in the past so that you can evaluate her effectiveness as a professional. Her portfolio is a good indicator of where her core strengths lie and whether her past experience is a good match for your organization’s needs.

#5. How much do they value measurement of content marketing strategy?

The old adage ‘what can’t be measured, can’t be managed’ rings true for content marketing as well. A consultant who neglects measurement tactics cannot be trusted to steer you in the right direction. Find out what methods she has employed in the past for measuring content marketing and watch out for ambiguous answers as these spell major weaknesses in her strategy.

#6. Does their personality match your needs?

People do business with those they know, like and trust. Spend some time getting to know your potential consultant and dig deeper by asking questions that reveal her personality. Ask her how she would handle specific situations. Remember that a consultant is responsible for guiding your business. Be sure that you choose someone you can trust, respect and generally feel comfortable with.

#7. Do you have a common connection or referral?

How did you connect with your potential hire? It’s a wise idea to choose someone who has been recommended by a friend or peer. This way you can find out more information from the one who referred her, and cross-check the information that she has given you about herself.

#8. Do they use content marketing themselves?

The seller has to believe in the product they are selling. So when choosing a content marketing consultant, be sure to check that she is practicing content marketing herself. Does she have a consistent blog, does she send out a regular newsletter, does she use social media, what kind of online communities does she belong to? Remember, consultants are business owners too and they should practice what they preach.

#9. What’s your gut feeling?

After all is said and done, what is your gut feeling about this person? Does she make you feel uncomfortable? Do you trust her? If something doesn’t feel right, your best bet is to ditch her and start over. Trust your intuition to guide your decision and try not to second-guess yourself.

Over to you: I feel like I’ve missed something. What other questions would you add to this list?